Affiliate Network Operations Manager
$80,000–$90,000 year
On-siteToronto, Ontario, Canada
Job Summary
Monitor marketplace traffic to identify and troubleshoot anomalies, technical spikes, or tracking discrepancies. Act as the primary technical resource for publishers and internal teams to diagnose, escalate, and resolve issues involving APIs, JS SDKs, and proprietary tracking. Collaborate with Engineering, QA, and Product teams to escalate critical bugs and provide field-based feedback to improve platform stability. Maintain updated internal FAQs and technical documentation tailored to marketplace and publisher integration best practices. This role serves as the technical backbone of the Everflow Marketplace, ensuring seamless integrations and optimized data flow between systems for peak performance.
Required Qualifications
- 3–5 years in an Affiliate Manager, Account Manager, Technical Solutions, or Network Operations role within the SaaS or Performance Marketing space
- High School Diploma or equivalent
- Deep familiarity with the performance marketing and e-commerce landscape
- Shopify, WooCommerce, or Magento
- Google Ads, TikTok Ads Manager, and Meta Ads
- HubSpot, Salesforce, or Pipedrive
- Expert understanding of tracking protocols, attribution models, and third-party tracking platforms
- A strategic problem-solver who enjoys digging into data to find root causes and a 'can-do' attitude toward fixing technical roadblocks
- Ability to translate complex technical workflows into clear documentation and actionable steps for internal teams and publishers
- Comfortable troubleshooting web technologies (APIs, JS SDKs, HTML, and Browser DevTools) in a high-volume data environment
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