Advisory Presales Solution Consultant - Ireland
On-siteDublin, Leinster, Ireland
Job Summary
Conduct technical pre-sales engagements with C-Suite executives and enterprise customers to uncover technology architecture and business needs across Ireland. Lead face-to-face and remote interviews, product demonstrations, and Request for Information responses while collaborating with sales teams to define objectives and drive quarterly sales goals. Partner with Professional Services to conduct transition briefings, manage POC cycles, and develop tailored demo scripts that highlight the extensibility and ease-of-use of the ServiceNow platform. Stay current on product roadmaps, competitive analyses, and AI integrations to provide consultative guidance on business transformation, security, and operational efficiency. Act as a subject matter expert at regional marketing events and user conferences.
Required Qualifications
- c. 8 years expertise of enterprise software pre-sales solution consulting or sales engineering experience
- Experience working with and selling to enterprises (+ 5000 employees)
- Experience selling complex multi-product or cross-platform software solutions
- Business Travel as necessary within Ireland and occasionally international travel to the UK and US
- Office in Dublin with attendance expected 2-3 times per week
- Fluency in English
Desired Qualifications
- Solution and/or process experience with one more of the following: IT Service Management (ITSM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies
- Working knowledge of Agentic and Generative AI terminology
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- Ability to pull together complex virtual and matrix teams
- Exhibits a degree of technical expertise and understanding, with the aptitude to learn new technology and solutions quickly
- Able to articulate and logically communicate concepts with both technical and non-technical audiences
- Exceptional communication and presentation skills including technical and business concepts
- Understanding of and experience selling to Enterprise Architecture teams
- Ability to understand the 'bigger picture' and the business drivers across multiple departments, not just IT
- Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
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