Advisory Agent, Member and Client Experience

Support members and clients by explaining existing applications and technological tools to facilitate independent transactions. Address their needs to ensure satisfaction while promoting cooperative values and Desjardins products. Assist individuals encountering fraud or irregularities by referring them to appropriate partners. Maintain business relationships through service delivery and stay current on the latest standards and digital solutions. Uphold compliance, security, and risk management standards during all interactions. This temporary on-site role requires a high school diploma, two years of relevant experience, and French proficiency.