Advisory Agent, Member and Client Experience

Support members and clients by explaining technological tools for independent transactions and operations. Address their needs to ensure satisfaction while promoting cooperative values and Desjardins products. Assist individuals encountering fraud or irregularities by referring them to appropriate partners. Identify business opportunities and maintain relationships through service delivery. Advise on digital solutions, safety, and prevention of financial risks. Ensure smooth financial transactions while adhering to compliance, security, and risk management rules. Maintain knowledge of latest standards and products. High school diploma with two years of relevant experience required; French language proficiency mandatory.