Advisory Agent, Member and Client Experience
On-siteBaie-Comeau, Quebec, Canada
Job Summary
Support members and clients by explaining technological tools for independent transactions and operations. Address their needs to ensure satisfaction while promoting cooperative values and Desjardins products. Assist individuals encountering fraud or irregularities by referring them to appropriate partners. Provide advice on digital solutions, safety, and prevention. Contribute to business development through service delivery and maintain relationships. Stay current on standards and adhere to compliance, security, and risk management rules. This temporary on-call role requires a high school diploma, two years of relevant experience, and French proficiency.
Required Qualifications
- High school diploma in a related field
- Minimum of two years of relevant experience
- Knowledge of French
Desired Qualifications
- Action oriented
- Communicates effectively
- Customer Focus
- Differences
- Nimble learning
- Situational adaptability
- Tech savvy
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.