Advisory Agent, Member and Client Experience

Support members and clients by explaining technological tools for independent transactions and operations. Address their banking needs, promote Desjardins products, and refer them to colleagues for specialized assistance. Assist individuals encountering fraud or irregularities by ensuring they are directed to appropriate partners. Stay current on standards, products, and services while adhering to compliance, security, and risk management rules. Provide information on technological tools, safety advice, and personalized solutions to ensure smooth financial transactions. Requires French proficiency and two years of relevant experience.