Advisor I, Sales Support-English
On-site · Kuala Lumpur, Kuala Lumpur, Malaysia
Job Summary
Advisor I, Sales Support-English interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support. Essential Functions/Core Responsibilities include achieving sales targets, using scripts to determine needs, maintaining knowledge of products/pricing/promotions, meeting KPIs, and delivering courteous customer interactions. The role requires effective communication, team collaboration, and the ability to rotate shifts. Location: Kuala Lumpur, Malaysia.
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