Adviser, Onboarding
Hybrid · Johannesburg, Gauteng, South Africa
Job Summary
Provide efficient, accurate administrative support by managing tasks within an admin queue, processing work across multiple internal systems, and ensuring outputs meet high quality and compliance standards. Requires 3+ years of experience maintaining records, performing compliance checks, policy and process verifications, approvals, rejections, and escalations, with specific experience in Account Opening & Maintenance, Consumer and Business Banking verifications, and strong client relationship management within a financial services context. The role is based in Johannesburg, Gauteng, South Africa, and is offered on a part-time basis with hybrid work arrangements.
Required Qualifications
- Degree in Business Commerce
- 3+ years experience maintaining accurate and up-to-date records across multiple systems
- Experience performing compliance, policy, and process checks; executing workflow steps including verifications, approvals, rejections, and escalations
- Experience in Account Opening & Maintenance; Consumer Banking and Business Banking verification
- Client Relationship Management and Collaboration
- Ability to provide efficient, accurate administrative support in an admin queue environment
- Ability to meet high quality and compliance standards
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