Adventure Itinerary Specialist
Remote
RemoteFull TimeSmall
Full TimeSmall
Job Summary
Respond to client inquiries across email, phone, and messaging channels while supporting booking modifications, cancellations, and special travel requests. Provide accurate information on destinations, travel documentation, and agency processes, then follow up to confirm plans and gather post-trip feedback. Address concerns with empathy and efficiency to ensure a seamless, stress-free experience from trip planning through safe return. This role offers remote flexibility with lifestyle-friendly hours and includes exclusive travel perks, ongoing training, and access to a passionate community focused on building memories through travel.
Required Qualifications
- Excellent communication skills—both written and verbal
- A background in customer service, ideally within travel, tourism, or hospitality
- High attention to detail
- Strong organizational habits
- A proactive mindset
- Tech-savvy
- Able to learn new systems and booking tools quickly
- A genuine enthusiasm for travel and helping others create memorable experiences
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