Adventure Gear Coordinator
$55,000–$60,000 year
HybridLouisville, Colorado, United States
Job Summary
Provide administrative and operational support to the Director of Adventure Gear by updating product, pricing, descriptions, images, and content within Nat Hab's online gear stores. Respond to routine guest and employee questions regarding products, sizing, orders, benefits, refunds, and returns. Assist with gear procurement for online stores and employee initiatives, then partner with the Inventory Manager and Fulfillment Team to communicate stock needs and incoming orders. Help organize, pack, and ship packages to guests, staff, and partners as needed. Participate in cross-functional meetings and gear-related projects while maintaining organized product information and project tracking.
Required Qualifications
- Highly organized and detail-oriented
- Strong time management skills and ability to manage multiple assignments
- Dependable, curious and willing to learn new skills and systems
- Comfortable working with technology; familiarity with e-commerce platforms
- Proficient in Microsoft Word, Excel and Outlook
- Excellent written and verbal communication skills with a passion for delivering a remarkable guest experience
- Collaborative and supportive, while capable of completing assigned work independently
- Committed to sustainability and interested in environmentally responsible products
- Able to lift and move up to 50 pounds
- Must be available for in-office attendance at least 50% of the workweek
- Must be available to attend one annual company-wide, in-person staff week
- Must be available to attend one additional in-office week each year scheduled by their department
Desired Qualifications
- Previous experience in customer service, retail, e-commerce, administration or operations
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