Advanced Specialist, Professional Services

Security Analyst for Pearson’s English language assessments (PTE Academic, PTE Core, PTE Express, PEIC) responsible for post test security analysis, malpractice investigations, applying security holds, and evidence-based decision making to ensure valid, defensible test results. Works in a regulated, visa-impacting environment requiring accuracy, consistency, and audit-ready documentation. Responsibilities include analyzing post-test data for anomalies, managing security holds, reviewing trends in holds and revoked tests, contributing to continuous improvement of security analytics, conducting individual investigations with evidence such as CCTV footage, biometric data, registration information, test responses, and payment data, supporting site-level investigations, and maintaining clear documentation. Makes or recommends decisions on score release, score revocation, retest eligibility, or escalation; ensures decisions are policy-aligned and timely. Supports incident management, regulatory inquiries, and audit-ready reporting, collaborating with Customer Support, Operations, Product, and delivery partners. Participates in governance forums and continuously improves security procedures and reporting to identify evolving fraud patterns across regions.