Advanced Medical Support Assistant (AMSA) - VA Medical Center
$57,304–$63,544 year
On-site · Dayton, Ohio, United States
Job Summary
Advanced Medical Support Assistant (AMSA) at Dayton VA Medical Center – responsibilities include scheduling, canceling, and rescheduling patient appointments; coordinating referrals and consults; managing patient records and demographic information; supporting providers and nursing staff with administrative functions; monitoring appointment queues and clinic worklists; effective communication with Veterans and healthcare staff; utilizing electronic health record systems to support patient care operations. Qualifications emphasize a high school diploma or equivalent, at least one year of medical administrative or patient access experience, experience with EHR and scheduling systems, and strong customer service/communication skills. Preferred VA experience and AMSA credentials are noted.
Required Qualifications
- High school diploma or equivalent
- Minimum one year of medical administrative or patient access experience
- Experience with electronic health records and scheduling systems
- Strong customer service and communication skills
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