Adoption Coordinator
$33,280–$33,280 year
On-siteOmaha, Nebraska, United States
Job Summary
Serve as the first point of contact for individuals interested in adopting, providing warm, nonjudgmental guidance throughout the process and building trust by listening to their needs. Review adoption applications, communicate with potential adopters to match animals with appropriate homes, and conduct meet-and-greets for foster-to-adopt arrangements. Utilize the Chameleon software program to generate reports, edit animal profiles, and perform file checks for cruelty or neglect charges. Prepare report cards and other adoption materials, while collaborating with shelter staff, volunteers, and the medical team to ensure a smooth adoption process. Represent the shelter at community events and adoption fairs as needed. Must be able to work weekends and handle the emotional aspect of work, including the use of euthanasia.
Required Qualifications
- High school diploma or GED
- Ability to safely and comfortably handle animals of all sizes, breeds, and species
- Excellent interpersonal skills and ability to communicate effectively, professionally, and courteously with a culturally diverse staff and community
- Knowledge regarding responsible pet ownership
- Affection and compassion for animals, concern for their welfare, and willingness to accommodate animals in the workplace
- Good judgment and effective problem solving/decision-making skills
- Ability to remain calm and work effectively in a high-stress, fast-paced work environment
- Ability to resolve difficult adoption situations including unsuitable matches and denials of applicants
- Self-motivated and proven ability to work efficiently with minimal supervision
- Ability to handle the emotional aspect of work in an animal shelter environment, including the use of euthanasia
- Must be able to work weekends
- Ability to work around animals without severe allergic reactions
- Lifting up to 50 lbs with or without assistance
- Lifting over 50 lbs with assistance
Desired Qualifications
- Experience working with animals in a behavior/training/care capacity
- General understanding of common behavioral issues with pets and humane approaches to resolve such issues using positive reinforcement
- Demonstrated knowledge of canine/feline body language and communicative signals
- Adaptable to different work circumstances or challenges
- Computer literacy, including Microsoft Outlook, Word, and Excel; capable of learning shelter system database
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