Adoption and Change Management Consultant (9 Month FTC)
Remote
RemoteFull TimeSmall
Full TimeSmall
Job Summary
Conduct workshops and training sessions for power users and end users on M365 applications including Word, Excel, Teams, and OneDrive. Develop and deliver training materials such as videos, and create documentation on best practices for M365 apps. Collaborate with stakeholders to identify adoption barriers, monitor metrics, and report on user feedback. Design and manage SharePoint pages, ensuring proper permissions and adherence to organizational needs. Assist users in navigating SharePoint and managing file access. Support the Adoption & Change Management Lead in driving M365 technology adoption across the estate.
Required Qualifications
- Strong knowledge of M365 technologies, including SharePoint and Copilot
- Excellent communication and organizational skills
- 2+ years of experience in change management, user adoption, or a related role
- Ability to work collaboratively with cross-functional teams
- Strong analytical and problem-solving skills
- Change management expertise
- Proficiency in M365 technologies (SharePoint, Teams, OneDrive, Word, Excel)
- Strong presentation and training skills
- Excellent organizational and project management abilities
Desired Qualifications
- Experience in creating and delivering training materials
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