Admitting Clerk
On-siteStatesboro, Georgia, United States
Job Summary
Greet patients and families professionally, registering them for emergency services and verifying personal, insurance, and medical information. Obtain consent authorizations, collect co-pays, and assist with insurance-related questions while documenting cases where patients cannot sign. Verify insurance coverage, identify proper plan codes, and compile paperwork to ensure quick visit processing. Place identification armbands on patients and notify physicians of arrivals, following up on extended waits. Maintain communication during emergency codes and alert the facility when emergency plans are in place. This role supports accurate documentation and communication across clinical and administrative teams within the Emergency Department.
Required Qualifications
- 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions
- Ability to maintain accuracy and attention to detail in a fast-paced environment
- Ability to manage sensitive and confidential information appropriately
- Ability to remain calm and professional in high-stress or emergency situations
Desired Qualifications
- Post-secondary education or training in medical office administration or healthcare administration preferred
- 0-2 years of experience in customer service preferred
- Strong communication and customer service skills
- Knowledge of insurance verification and basic medical terminology
- Familiarity with electronic health record (EHR) systems and registration software
- Effective interpersonal skills to work with patients, families, and healthcare teams
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