Admissions Representative

Welcome patients and visitors professionally, register patients, and verify demographic, insurance, and financial information. Confirm insurance eligibility, benefits, authorizations, and referrals; obtain and scan identification, insurance cards, and other required documentation into the electronic medical record. Collect co-pays, deductibles, co-insurance, and outstanding patient balances while reviewing and obtaining signatures on consent forms and admission paperwork. Schedule or confirm surgical procedures and arrival times as needed. Answer incoming phone calls and respond to patient inquiries professionally. Coordinate with clinical staff, physicians' offices, and the business office to ensure complete and accurate patient records while maintaining confidentiality and complying with HIPAA and regulatory requirements. Assist with other front office and administrative duties as assigned.