Admissions Representative
On-siteRaleigh, North Carolina, United States
Job Summary
Conduct outbound calls to prospective students who have expressed interest, meet with them to explain program offerings, and represent the university on and off campus. Set appointments, perform in-depth interviews and campus tours, and provide accurate information regarding ECPI University programs to assist learners in identifying suitable options. Manage the admissions process by ensuring all enrollment paperwork is completed accurately and in a timely manner while maintaining daily activity reports. Network to generate referrals and collaborate with other departments to ensure student satisfaction. Attend all admissions department meetings and training sessions, and assist in planning on-campus events. Adhere to a strict code of ethics and comply with all university policies and state regulations.
Desired Qualifications
- Bachelor's degree preferred
- 1-3 years of successful experience in sales, marketing, public relations, recruitment or other related field strongly preferred
- 2-3 years of related experience to include appointment setting, interviewing, relationship building, client services, commitment to follow-up skills, coordinating programs and events, etc.
- Any equivalent combination of education and experience
- Passionate about helping others achieve their educational and career goals
- Excellent customer service skills; to include the ability to effectively follow up and follow through
- Effective oral and written communication skills
- Effective computer skills as well as familiarity with the professional use of social media
- Demonstrated ability to work effectively both independently as well as part of a team
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