Admissions Officer
RemotePoland
Job Summary
Manage a live portfolio of student applications for UK and US partner universities, ensuring every case remains accurate, complete, and progresses efficiently through the admissions cycle. Review, verify, and process application documentation in accordance with institutional requirements, taking full ownership of individual performance metrics by meeting deadlines and resolving outstanding issues. Act as the primary point of contact for students, partner universities, and internal teams, maintaining the highest standards of accuracy and compliance before submission. Monitor personal performance, analyze workflow efficiency, and implement process improvements to enhance productivity and student experience. Work remotely from Poland on a consultancy agreement, handling high-volume casework with exceptional attention to detail.
Required Qualifications
- Bachelor's degree or equivalent qualification
- Minimum of 2 years' experience in admissions management, student enrolment, or a similar administrative role within higher education or university admissions
- Proven experience managing high-volume application processing, documentation, and casework with exceptional accuracy and attention to detail
- Demonstrated ability to work independently in a remote environment, effectively managing priorities and delivering results with minimal supervision
- Self-motivated, disciplined, and capable of working independently in a remote, KPI-driven environment
- Excellent written and verbal communication skills, with the ability to manage multiple stakeholders professionally
- Must be able to travel if required
- Must comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies
Desired Qualifications
- Excellent organisational and time management skills, with a strong eye for detail
- Strong analytical and problem-solving abilities, with a continuous improvement mindset
- Proficiency in using CRM systems, admissions platforms, and Microsoft Office applications
- Highly accountable, taking full ownership of work and outcomes
- Calm, resilient, and able to perform effectively under pressure while managing competing deadlines
- Committed to delivering a high standard of service, accuracy, and compliance throughout the admissions process
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