Admissions Liaison

Meet with residents and families to review, explain, and complete admission contracts and required documentation. Coordinate all admission paperwork and ensure documents are completed accurately and timely. Serve as a key point of contact for residents, families, and responsible parties throughout the admissions process. Collect, organize, and maintain resident files, supporting documentation, and long-term care applications. Upload and manage contracts and admission documentation within electronic systems. Provide administrative support to the Business Office and interdisciplinary team. Verify insurance information and assist with reimbursement-related documentation. Communicate important admission and payer information to internal departments. Assist with accounts receivable follow-up, collection calls, and related correspondence. Receive, organize, and process incoming mail and administrative documentation. Ensure compliance with organizational policies, admission procedures, and regulatory requirements. Help create a smooth, welcoming, and positive experience for residents and families.