Admissions Director
$60,000–$65,000 year
On-siteDublin, Ohio, United States
Job Summary
Oversee the entire admissions process, coordinating all aspects of resident intake from initial inquiries through transition. Respond to prospective families and referral sources, schedule facility tours, and evaluate eligibility by collaborating with clinical staff. Serve as the primary contact for documentation, including medical records and insurance verification, while ensuring compliance with local, state, and federal regulations. Develop strategies to maintain optimal occupancy levels and analyze admission trends to improve marketing efforts. Provide guidance on financial options and emotional support to families navigating the admission process. Maintain accurate records of admission statuses and prospect databases.
Required Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Social Work, or a related field
- Minimum of 3-5 years of experience in admissions, marketing, or case management within a healthcare, long-term care, or senior living setting
- Strong interpersonal and communication skills with the ability to build relationships with residents, families, and referral sources
- Knowledge of healthcare regulations, insurance options, and financial eligibility for admissions (Medicare, Medicaid, etc.)
- Ability to handle sensitive and confidential information with professionalism
- Excellent organizational and time-management skills, with the ability to multitask in a fast-paced environment
- Proficiency in CRM systems, Microsoft Office, and other administrative tools
Desired Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Social Work, or a related field is preferred
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