Admissions Counselor- Online Division- Grand Canyon University
$50,000–$100,000 year
Hybrid · Phoenix, Arizona, United States
Job Summary
As an Online Division Admissions Counselor, you’ll drive prospective student engagement from initial contact through the admissions process for online degree programs. responsibilities include executing a phone campaign with 100+ dials and 3+ hours of talk time daily, guiding applicants through the online classroom environment, and maintaining accurate, confidential student records. You’ll clearly communicate program requirements, transfer credits, payment options, time commitments, technology needs, and available student support services, while coaching and counseling prospective students to help them succeed in their online learning journey. A Bachelor’s degree is highly preferred (or 2 years of related experience with 60+ college credits); strong time management, exceptional communication and listening skills, empathy, self-motivation, and proficiency with digital tools and CRM systems are essential. The role is based in Phoenix, AZ, operates in a hybrid work model, and includes a comprehensive benefits package and tuition benefits.
Required Qualifications
- Bachelor’s Degree (highly preferred in marketing, education or business administration) OR 2 years’ related experience with at least 60 college credits completed
- No delinquent or in default on a federal student loan as verified in credit report
- Outstanding time management skills
- Clear communication skills (verbal and written)
- Strong listening skills
- Self-motivation and drive to succeed
- Empathy and ability to coach diverse students
- Computer literacy; proficiency in Microsoft Office Suite
- Experience with CRM tools (bonus)
- Prior call center experience (bonus)
- Ability to multitask and manage multiple priorities
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.