Admissions Coordinator

Serve as the primary point of contact for prospective residents and their families, providing clear, accurate, and compassionate information about the admissions process and available treatment programs. Conduct initial telephone screenings and assessments to evaluate eligibility and readiness for admission, while collaborating with clinical staff to review resident information and determine appropriate placement. Maintain complete, accurate, and current records in compliance with federal, state, and facility regulations, and assist with insurance verification, authorization, and financial eligibility processes. Conduct facility tours and answer questions from prospective residents and their families, preparing and distributing admission packets and all required documentation. Work closely with nursing, social services, clinical, and administrative teams to ensure a smooth and seamless admission experience.