Admissions Coordinator
$45,000–$48,500 year
On-siteZeeland, Michigan, United States
Job Summary
Respond to inquiry calls from hospital discharge planners and families, conduct facility tours, and manage the admission process by maintaining updated bed availability and services information. Coordinate customer relationship programs, make service calls to medical and insurance professionals, and maintain a database of referral sources. Alert department heads of projected admissions and bed changes during daily meetings, communicate with nursing and housekeeping for room selection, and ensure all paperwork and signatures are obtained prior to admission. Enter referral data into the automated system, monitor occupancy levels, and develop community education events to establish the facility's expertise. Keep all patient information confidential and assist with new employee orientation for the admission process.
Required Qualifications
- Associate and/or Bachelor's Degree in Business/Communications field
- Two years equivalent experience in a customer relations position or Admissions Coordinator position
- One year of experience in a position requiring customer relations or customer service
Desired Qualifications
- Previous healthcare community relations experience
- A background in community involvement
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.