Admissions Coordinator
On-siteGlendale, California, United States or Glendale, Arizona, United States
Job Summary
Coordinate resident admissions by building packets, interviewing families, and notifying the nursing department upon arrival. Maintain accurate bed availability logs, update the CRM module in Point Click Care daily, and conduct facility tours while ensuring 100% compliance with admission sign-ins. Oversee inquiries from physicians and hospitals, responding to referrals within 15 minutes, and partner with the Marketing Director to set monthly sales calls. Ensure PDPM compliance by verifying discharge summaries and therapy notes, while protecting resident data per HIPAA standards. Report occupational exposures immediately and attend daily stand-up meetings.
Required Qualifications
- High school diploma or GED
- 1 year experience preferably in a long term care environment
- Must be able to read, write, speak, and understand the English language
- Must be accurate with details regarding residents medical records
- Must be able to move intermittently throughout the day
- Must be able to lift, bend/twist, stack, carry and file up to 25 lbs. of packets, pamphlets and admissions folders
- Ability to read fine print on tablet, reports or in marketing materials
- May be requested to work beyond normal working hours at times
- Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)
- May be necessary to assist in the evacuation of residents during emergency situations
- May be exposed to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses
Desired Qualifications
- Some college advertising, marketing or business courses helpful
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