Admissions Coordinator - Catholic Hospice
On-site · Miami Lakes, Florida, United States
Job Summary
Admissions Coordinator handles inbound inquiries and coordinates referrals for admission evaluations to Catholic Hospice. Responsibilities include coordinating communications with Marketing, field admissions, referral sources and interdisciplinary teams; taking referrals from physicians, social workers, case managers, patients and families; obtaining written consent when hospice criteria are met; scheduling appointments for Admission Nurses; verifying next of kin and demographics; confirming medical management details with referring physicians; informing referral sources about appointments, timelines, and barriers to admission; contacting patients/families within 24 hours to explain services; documenting interactions accurately; coordinating with Finance to explore reimbursement and expedites admission; ensuring consents are sent and face sheets provided to pharmacies; and supporting staff education and relationship-building with referral sources. Requires ability to manage multiple projects, handle sensitive information, and maintain confidentiality; availability to participate in seven-days-a-week coverage including evenings/holidays; maintain licenses/certifications and comply with policies. EEOC provisions noted; physical requirements include lifting up to 50 pounds and other activities.
Required Qualifications
- High School Diploma or equivalent education or equivalent combination of education and experience
- 1-2 years of clerical / administrative experience
- 1-2 years of experience with healthcare admissions process (preferred)
- Hospice experience strongly preferred
- Must have knowledge of computer office/clinical software
- Must be able to read, write and understand English
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