Admissions Coordinator
$49,920,000–$54,080,000 year
On-siteSeattle, Washington, United States
Job Summary
Provide front-line customer service including courteous phone coverage and daily quality assurance rounds. Conduct facility tours for prospective residents and families while reviewing and responding to all referrals within 15 minutes of receipt. Coordinate resident admissions with internal departments and external healthcare partners, building relationships with discharge planners and physicians. Complete admission paperwork, support care planning decisions, and enter accurate information into EMR systems. Assist with resident orientation and support communication between departments to ensure smooth transitions. This role supports a geriatric population at Cascades at Saint Anne, a skilled nursing and rehabilitation community committed to compassionate care and professional growth.
Required Qualifications
- 1 year of clerical experience in a skilled nursing facility preferred
- Strong communication, customer service skills, and empathy
- Proficient with computers, office systems, and related software
- Working knowledge of health insurance processes and systems
- Self-motivated with a willingness to assist across tasks as needed
- Ability to read, write, and understand English, including medical billing terminology
- High school diploma or equivalent
- Experience with medical terminology, billing, and data entry preferred
- Able to lift, push, or pull 25-50 lbs. unassisted
- Adequate vision and hearing (with or without assistive devices)
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