Admissions Coordinator
On-site · Pompano Beach, Florida, United States
Pompano Beach, Florida, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Admissions Coordinator responsible for guiding potential patients through admissions, performing clinical pre-screening, verifying benefits, completing documentation, and coordinating with internal teams to ensure timely and appropriate placement in a fast-paced behavioral health setting. Provides compassionate, professional communication to patients and families, ensures HIPAA-compliant handling of information, and supports care transitions with accuracy and attention to detail.
Required Qualifications
- High school diploma/GED or higher
- Previous experience in healthcare, customer service, admissions, or behavioral health
- Familiarity with substance use treatment and/or recovery-based programming (including 12-step principles) is a plus
- Familiarity with Salesforce and/or Kipu EMR preferred
- Experience completing verification of benefits (VOB) to support timely and accurate treatment admissions is strongly preferred
- Strong written and verbal communication skills with a high level of professionalism and attention to detail
- Ability to work effectively in a fast-paced, high-volume environment while maintaining accuracy
- Ability to remain calm and solutions-focused when supporting individuals and families during high-stress situations
- Ability to maintain confidentiality and follow all HIPAA and regulatory guidelines
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