Admissions
On-siteYoungstown, Ohio, United States
Job Summary
Coordinate all intra-facility admissions and transfers, collaborating with nursing, therapy, and social work staff to ensure smooth, timely, person-centered transitions. Review clinical documentation to determine appropriate placement, complete required paperwork, and maintain accurate tracking logs and census data. Serve as the point of contact for families during transfers, address their questions, and conduct post-admission follow-ups to ensure satisfaction. Promote facility services to support retention by assisting with internal events, open houses, and family engagement activities. Help identify at-risk residents and work with the interdisciplinary team to improve satisfaction and avoid discharges. Maintain a flexible work schedule to accommodate the needs of prospective admissions.
Required Qualifications
- Ability to move throughout the facility
- Occasional lifting (up to 25 lbs)
- Comfortable interacting with residents, staff, and family members in person and by phone
- The ability to maintain a flexible work schedule to accommodate the needs of perspective admissions
Desired Qualifications
- Experience in admissions, marketing, or case management in long-term care or healthcare setting strongly preferred
- Strong communication and interpersonal skills with a customer service mindset
- Proficient in Microsoft Office, EHR systems, and admission documentation
- Ability to multitask, prioritize, and adapt in a fast-paced environment
- Familiarity with Medicare/Medicaid eligibility and long-term care services
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