Admissions Assistant/ Front Desk Support
$35,152–$45,760 year
On-siteGarden Grove, California, United States
Job Summary
Coordinate with Business Development to attract candidates for admission, conduct tours and pre-admission interviews with prospective residents and responsible parties, and explain all facility services. Receive and review inquiries via telephone, email, fax, and in person; extract information from referrals, complete information sheets, and review admissions for suitability with the Administrator, Director of Nursing, and Business Office Manager. Manage mail, deliveries, and packages while collaborating with departments to ensure smooth daily operations. Schedule transportation for residents' appointments and perform other administrative and front desk duties as assigned. Requires 2-4 years of experience in long-term care or skilled nursing, a valid driver's license, and knowledge of nursing practices and regulations. Full-time Monday through Friday, 10:00 AM to 6:30 PM.
Required Qualifications
- 2-4 years related experience in a long-term care or a skilled nursing environment
- Understanding of healthcare reimbursement programs
- Must have valid driver's license and clear DMV record, and be insurable under Company's insurance policy
- Compassion toward residents and their families
- Must be knowledgeable of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long-term care
- Monday through Friday, 10:00 AM to 6:30 PM
Desired Qualifications
- Bachelor's degree from accredited college with specialization in marketing, communications or equivalent
- 1-2 years of Customer Service / Receptionist experience
- Strong background in skilled nursing care
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