Administrator, Registered Plans Deposit Operations
Hybrid · Saskatoon, Saskatchewan, Canada
Job Summary
Administrator, Registered Plans Deposit Operations — contract role covering maternity leave. Responsible for documentation verification and processing of deposits and related banking activities, customer service, compliance review, quality assurance, and reporting within the Deposit Operations group. Duties include input into the banking system (CIF management), processing applications/new deposits and transfers, processing redemptions and maturities, pre-authorized deposits, broker commission reports, foreign exchange, regular reporting, and ensuring compliance with regulatory requirements (Proceeds of Crime Money Laundering and Terrorist Financing Act, Deposit Type Instruments Regulations, and pension/registered plan regulations). Requires post-secondary education, strong attention to detail, multitasking, and excellent written and verbal communication. Hybrid work arrangement in Saskatoon with 1-5 days in person based on level and seniority. Minimum 2 years in financial industry and office administration experience; proficient with MS Office; ability to work independently and within a team; strong customer service orientation and organizational skills.
Required Qualifications
- Minimum 2 years’ experience in financial industry
- Post-secondary education
- Office Administration experience
- Strong interpersonal and communication skills – written and oral
- Superior attention to detail and strong organizational skills
- Self-motivated with the ability to work with little or no supervision
- Ability to work independently as well as within a group/team environment
- Strong Customer Service orientation
- Ability to easily build rapport and foster positive relationships with customers and team members
- Strong active listening skills with the ability to engage with the customer
- Professional and courteous telephone manner
- Able to perform well in a high volume, high intensity environment and multi-task
- Familiarity with MS Office (MS Outlook, MS Word & MS Excel)
- knowledge of company policies, procedures and regulatory obligations related to depositing products
- Proven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment
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