ADMINISTRATOR L2(CONTRACT)
On-site · Mumbai, Maharashtra, India
Job Summary
Administrator L2 contract role focused on triaging and documenting priority incidents, assisting in the resolution of software and hardware service requests, and ensuring SLA adherence by escalating delays. Responsibilities include triaging and resolving tickets (P3), tracking and processing software/hardware/network service requests within defined timelines, monitoring SLA timelines across the ticket lifecycle, and assisting in the creation of change requests based on incident types. Mandatory skill: Oracle Database Admin; experience range: 1-3 years. Location is Mumbai, India (onsite).
Required Qualifications
- Oracle Database Admin
- Experience: 1-3 Years
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