Administrator - Government Relations (Shift Work)
On-site · Abu Dhabi, Abu Dhabi, United Arab Emirates
Job Summary
Provide administrative and operational support to government-visa processing for guests at Abu Dhabi’s airport, coordinating documentation, liaising with government entities, and maintaining accurate records. Responsibilities include processing transit and emergency visa applications, preparing reports, handling inquiries from internal and external customers, and ensuring data integrity across systems. Must be detail-oriented, capable of multitasking in a fast-paced, 24/7 shift environment, and fluent in Arabic and English. The role is UAE National and based at the airport, with rotation across day and night shifts as part of a continuous operational setup. Must be comfortable working in an operational, customer-facing airport environment and proficient with Microsoft Office and business systems.
Required Qualifications
- UAE National (with Family Book)
- High School Certificate with a minimum of 2 years’ relevant administrative experience, or a Bachelor’s Degree with no prior experience required
- Experience in administration, customer service, government liaison, documentation processing or related support functions is advantageous
- Experience preparing or submitting applications to government entities is preferred
- Strong communication skills in Arabic and English
- Proficient in Microsoft Office applications and general business systems
- Willing and able to work a rotational 24/7 shift pattern, including day shifts, night shifts, weekends and public holidays
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