Administrator

Act as the face of the funeral home, cemetery, or crematory by offering high-level customer service and hospitality to visitors, clients, and the community in person and on the phone. Manage administrative support by scheduling meetings, drafting memos, transcribing notes, creating presentations, and processing invoices and expenses. Enter contract details into the information system, maintain related documents, and order memorial items to ensure accuracy. Handle incoming telephone calls, direct callers to appropriate team members, and process accounts payable transactions. Maintain office supplies and facilities while filing and updating customer information. Requires two years of administrative support experience, proficiency in MS Office, and strong communication skills for interactions with grieving families.