Administrator, Branch Office

Respond to inbound calls, visitors, and service inquiries while managing customer account setup, service agreements, scheduling, and CRM data entry. Process payments, apply credits and adjustments, and support collections efforts for past-due accounts to reduce outstanding balances. Maintain accurate documentation, records, and system updates across branch workflows while coordinating communication between customers, technicians, sales staff, and leadership. Adhere to company policies, data integrity standards, and customer service expectations to ensure reliable, accurate, and customer-focused administrative support that enables efficient branch operations.