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Certustoday

Administrator, Branch Office

On-site · Seattle, Washington, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Provide administrative support and customer service at the branch, handling inbound calls, visitor inquiries, account setup, service agreements, scheduling, CRM data entry, payments processing, credits/adjustments, and collections support. Coordinate communication between customers, technicians, sales staff, and branch leadership; maintain documentation and records; support office administration, reporting, routing/scheduling, and supply management to ensure efficient branch operations and a positive customer experience.

Required Qualifications

  • High school diploma or equivalent.
  • 1+ years of administrative or customer service experience.
  • Proficiency in Microsoft Word, Excel, Outlook, and CRM systems.
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Certus

Administrator, Branch Office

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