Administrative Triage Medical (CA/LPN)
On-siteEdmonton, Alberta, Canada
Job Summary
Review and analyze large incoming complex medical records, diagnostic reports, and supporting documentation to verify referrals are complete and accurate. Identify missing information, unclear rationale, or duplicate referrals, then organize and sequence clinical notes into decision-ready formats for Physician or Nurse Practitioner review. Perform structured triage to assess complexity and escalate high-risk, time-sensitive, or overdue cases in accordance with established processes. Manage referral progression through disposition, monitor turnaround times, and address workflow bottlenecks while maintaining accurate documentation and adhering to provincial privacy legislation. Ensure all outputs meet defined quality standards and participate in quality assurance activities.
Required Qualifications
- Experience reviewing and interpreting medical records and clinical documentation
- Strong analytical skills with the ability to identify relevant clinical information within large volumes of documentation
- Strong organizational and prioritization skills
- Attention to detail
- Ability to manage high-volume workloads
- Process-oriented mindset
- Effective written and verbal communication skills
- Ability to maintain confidentiality
- Proficiency with the use of Electronic Medical Records (EMR) systems and PDF Editor tools like Adobe or Foxit
- Ability to identify workflow bottlenecks and escalate issues appropriately
- LPNs
- Current registration and in good standing with the College of Alberta LPNs
- Clinical Aides
- Completion of a degree from a school of medicine listed in the World Directory of Medical Schools
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