Administrative Support-Student Assistant (Basic Needs RedBird)
$49,462–$49,462 year
On-siteMountain View Santa Clara County, California, United States
Job Summary
Answer phones, greet visitors, and provide general information to students, faculty, and campus visitors. Manage incoming and outgoing mail, small package deliveries, and departmental supply inventory. Perform data entry, maintain records, update databases, and assist with filing, scanning, and organizing documents. Schedule appointments, manage calendars, and prepare correspondence, reports, and presentations. Support faculty and staff in academic labs, classrooms, or specialized projects as assigned by the supervisor. Maintain strict confidentiality of sensitive information and adhere to privacy policies. Complete required training, professional development sessions, and department-specific certifications. Work part-time, flexible hours up to 19.5 hours per week in coordination with the department supervisor.
Required Qualifications
- Undergraduate student awarded federal work study funds in financial aid package
- Must meet the Satisfactory Academic Progress standards set by Dallas College
- Must be enrolled and certified in at least six hours (half time) for Fall, Spring and Summer semesters
- Must be a U.S. citizen or eligible noncitizen
- You must not have any prior institutional balance or blocks
- Student must have transportation to off-campus worksites
- Completes required Dallas College professional development training hours
Desired Qualifications
- Currently enrolled as a student in good standing at the College and eligible for Federal Work-Study
- Strong interpersonal and communication skills, with a commitment to providing excellent customer service
- Ability to follow verbal and written instructions accurately and efficiently
- Basic computer proficiency, including familiarity with common office software (e.g., Microsoft Office Suite)
- Demonstrated ability to learn and adapt to new technologies, systems, and departmental procedures quickly
- Basic skills in technology related to the area of work and above-average knowledge of equipment and/or regulations in the assigned academic area
- Completion of relevant coursework related to the department's function (e.g., Information Systems, Human Resources, Office Administration, specific major-related courses)
- Ability to exercise judgment in performing routine tasks and selecting appropriate procedures
- Demonstrated ability to work independently with minimal supervision on highly skilled tasks, and collaboratively as part of a team
- Proven ability to maintain confidentiality and handle sensitive information with discretion
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