Administrative Support
On-siteCharlotte, North Carolina, United States
Job Summary
Manage daily office functions by creating and managing customer invoices, processing payments, and maintaining account information. Answer customer calls and emails, enter service requests, and reconcile credit card transactions monthly. Upload contract documents to the website and act as the liaison between customers and staff to ensure submissions meet all signatures and deadlines. Support front desk operations and walk-ins while prioritizing tasks in a fast-paced environment. This role contributes to team building and community outreach activities at DH Pace, a family-owned leader in door and security product distribution celebrating its 100th anniversary.
Required Qualifications
- Expert attention to detail
- Great customer service skills
- Ability to work independently
- Ability to work with a team
- Task prioritization skills
- Strong analytical skills
- Ability to multi-task
- Ability to work efficiently in a fast-paced environment
- Strong Microsoft Office skills
- Strong computer skills
- Excellent communication skills
- Successful completion of employment verifications
- Successful completion of background check
- Successful completion of drug screen
- Driving record (if applicable)
Desired Qualifications
- Billing experience
- AR/AP experience
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