Administrative & Student Support Specialist
On-siteAkron, Ohio, United States
Job Summary
Coordinate day-to-day academic operations for the department by advising faculty and students on admission, registration, financial aid, and scholarship processes. Manage course scheduling, enrollment, and transfer coursework evaluation while maintaining confidential academic records and generating reports for decision-making. Serve as administrative support to the Department Chair by overseeing calendars, preparing documents, organizing filing systems, and coordinating travel and departmental events. Monitor department budgets, manage inventory and purchasing activities, and facilitate the employment process including position searches and faculty load reporting. Provide functional guidance to administrative staff and students to ensure smooth workflow and assist with departmental policies and procedures.
Required Qualifications
- 18 months of education or training beyond high school
- minimum of 4 years experience in office/clerical procedures
- preferably 2 years in a higher education or similar environment
- Advanced computer knowledge relating to word processing, spreadsheet, and database software packages
- A working knowledge or ability to learn web content management software, enterprise resource planning system, and other systems or application used within the department
- Ability to use and retrieve information from databases to perform daily job duties required
- Ability to coordinate programs, work in a fast-paced environment, and utilize new technology required
- Strong interpersonal, problem-solving, and research skills
- Ability to maintain and monitor budgets
- Effective verbal and written communication skills
- Functional guidance over nonexempt staff including general scheduling, assigning tasks and monitoring work activities
- Non-Exempt employment classification
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