Administrative Scheduling Specialist (English Services) (Hybrid/Telework)
HybridToronto, Ontario, Canada
Job Summary
Maintain and input daily and seasonal schedules for linear, FAST, and CBC GEM platforms, including all associated metadata. Coordinate with stakeholders to source relevant information and facilitate last-minute changes while ensuring video playback meets accessibility guidelines. Perform quality checks on scheduling data, troubleshoot technical issues across platforms, and document corrections as needed. Collaborate with Product, Communication, and Technology teams to implement special programming initiatives and resolve technical challenges. This role supports the Scheduling & Content Planning team at CBC/Radio-Canada, connecting audiences with content across multiple platforms. The position requires full-time hybrid/telework arrangements and involves working within complex parameters to ensure accurate, timely delivery of broadcast operations.
Required Qualifications
- Post-secondary education in a related field or equivalent experience
- Minimum of five years' experience in an environment with exposure to television broadcasting, scheduling, and digital platforms
- Excellent communication skills including writing, verbal and listening
- Ability to handle multiple priorities and quick decision making skills under pressure
- Ability to exercise judgment and work independently, taking initiative when required
- Ability to solve technical problems
- Experience with digital workflows and broadcast operations
- Experienced relationship builder and self-starter
- Excellent organizational skills and attention to detail, particularly related to numbers and technical terminology
- Strong planning, analytical, problem solving, and conflict resolution skills
- Ability to multi-task when required; establish priorities amongst conflicting priorities, and work effectively under pressure to meet tight deadlines
- Experience with online publishing systems and multi-platform distribution
- Familiarity with closed captioning and described video
- English (First Official Language)
- English (Reading)
- English (Speaking)
- English (Writing)
- A mandatory Criminal record check
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