Administrative Professional/Administrative Support Trainee
HybridCanal Winchester, Ohio, United States
Job Summary
Greet guests and provide a polished, friendly first point of contact while handling incoming calls and routing them appropriately across multiple office locations. Respond to general inquiries with professionalism and excellent customer service, and manage incoming and outgoing mail, packages, and electronic documents. Enter basic client activity and data into agency systems as directed, scan and organize documents, and prepare mailing labels. Maintain office supplies, including ordering, stocking, and monitoring postage, while keeping the office environment tidy and organized. Assist with miscellaneous office tasks, help deposit payments, and support team projects as assigned. Work full-time from 8:00 am to 5:30 pm, with on-site hours for the first 90 days followed by a hybrid schedule.
Required Qualifications
- High school diploma or GED
- Comfort with Microsoft Office, online tools and ability to learn new systems
- Strong communication and customer service skills
- Professional, reliable, and friendly demeanor
- Ability to multitask, prioritize, and stay organized
- Willingness to learn the basics of insurance and agency operations
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