Administrative Officer - Adult Mental Health
On-site · Berwick, Victoria, Australia
Job Summary
Provide frontline administrative and reception support for the Casey Hospital Adult Mental Health service, handling phone, email, and in-person inquiries; manage busy reception and correspondence; deliver administrative support to clinicians and the EPS Manager; maintain accurate data entry and reporting (CMI and other systems); coordinate medical records and information requests with privacy in mind; assist with stock management, invoices, bookings, and equipment tracking; support meeting coordination, minute taking, and report preparation; contribute to continuous improvement and quality service delivery; role involves up to 4 days a week to ensure a 7 day a week service.
Required Qualifications
- Demonstrated experience in administration, ideally within health or mental health services
- Excellent communication and customer service skills
- Strong organisational skills with the ability to prioritise competing tasks
- Confidence working with multiple IT systems (e.g. Microsoft 365, EMR/iPM/CMI or similar)
- Ability to work both independently and as part of a multidisciplinary team
- A professional, respectful, and adaptable approach
- A qualification in administration or equivalent experience is highly desirable
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