Administrative Office Assistant (On-Call) Kotzebue
On-siteKotzebue, Alaska, United States
Job Summary
Answer incoming calls, direct visitors to appropriate departments, and screen inquiries while maintaining confidentiality. Manage conference room schedules, process mail, and oversee office equipment maintenance. Support shareholders with record forms, address changes, and dividend confirmations. Assist HR with onboarding paperwork and pre-employment screening. Coordinate procurement, manage office supplies, and process invoices. Provide IT support by routing work requests and follow up on resolutions. Maintain security protocols, conduct fire drills, and monitor emergency exits. Assist with special projects and overflow work as assigned.
Required Qualifications
- High school education (or GED)
- Minimum of 2 years' clerical experience
- Ability to operate computer & Microsoft applications
- Proficient in Microsoft Suite: Word, Excel, PowerPoint, Outlook
- Ability to read
- Detailed work capability
- Problem solving ability
- Reasoning ability
- Math ability
- Language ability
- Presentation ability
- Verbal communication ability
- Written communication ability
- Analytical reasoning ability
- Ability to manage multiple concurrent tasks
- Ability to handle constant interruptions
- Ability to work with minimal supervision
- High level of personal integrity
- Appropriate telephone etiquette
- Ability to work well with people individually or in groups
- Self-motivation
- Ability to manage their own time to meet commitments
- Ability to manage areas of responsibilities
- Strong organizational skills
- Ability to manage multiple tasks with proper attention to detail
- Ability to analyze and problem solve
- Proficient in oral and written communications
- Interpersonal and listening skills
- Ability to self-manage work load and meet deadlines
- Willingness to learn advance software skills
- Ability to occasionally lift and/or move up to 25 lbs
- Ability to sit
- Ability to stand
- Ability to walk
- Ability to use hands/fingers to handle or feel
- Ability to climb
- Ability to stoop
- Ability to kneel
- Ability to crouch
- Ability to crawl
- Ability to talk/hear
- Ability to see
- Ability to taste/smell
- Ability to carry weight/lift
- Ability to manage difficult or emotional shareholder situations
- Ability to respond promptly to shareholder needs
- Ability to solicit feedback to improve service
- Ability to respond to request for service and assistance
- Ability to meet commitments in a timely manner
- Ability to focus on solving conflict, not blaming
- Ability to maintain confidentiality
- Ability to listen to others without interrupting
- Ability to keep emotions under control
- Ability to remain open to others ideals
- Ability to speak clearly and persuasively in positive or negative situations
- Ability to listen and get clarification
- Ability to respond well to questions
- Ability to demonstrate group presentation skills
- Ability to participate in meetings
- Ability to write clearly and informatively
- Ability to edit work for spelling and grammar
- Ability to vary writing style to meet needs
- Ability to present numerical data effectively
- Ability to read and interpret written information
Desired Qualifications
- Driver's License with a driving record that meets NANA's insurance requirements
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