Administrative Customer Service

Answer multiple phone lines, log case information into the database, and upload or download case documents and photos. Provide essential administrative support to the team by handling packing, shipping, and mailing packages via UPS or FedEx. Assist with case inquiries, customer communication, invoicing, and general administrative duties while performing data entry with precision. Deliver excellent customer service to ensure a positive experience for all clients. This full-time in-office role requires strong organizational skills, multitasking abilities, and proficiency in Microsoft Word, Outlook, and typing at 40+ WPM. Candidates must be comfortable with periods of standing, sitting, and walking.