Administrative Coordinator (Front Desk)
On-siteMesa, Arizona, United States
Job Summary
Answer multi-line telephones, route calls, and greet visitors including donors, volunteers, and board members while maintaining a professional lobby environment. Manage front desk operations by receiving deliveries, date-stamping incoming mail for the Finance Department, and distributing supplies. Provide recurring administrative support to the Finance Department through data entry, document preparation, and accurate record-keeping. Draft, edit, and maintain standard operating procedures across departments, develop organizational training materials, and support the implementation of AI-assisted workflows and productivity tools. Coordinate meetings, prepare reports and presentations for the Chief Administrative Officer, and track action items.
Required Qualifications
- Passion for alleviating hunger and aligned with our mission and values.
- High school diploma or general education degree (GED) required
- Three or more years of progressively responsible administrative, office management, or executive support experience
- Excellent verbal communication skills, including customer service and ability to respond to neighbors' calls and in-person visits with compassion and friendliness when sharing helpful resources and directions to our partner agencies for food access
- Demonstrated experience creating written documentation — procedures, training materials, process guides, or similar
- Demonstrated experience, knowledge, and proficiency in Microsoft Office products, specifically Word, Excel, Outlook, and PowerPoint
- Comfort learning and adopting new software platforms
- Excellent time management skills; ability to prioritize and manage multiple concurrent responsibilities
- Ability to multitask and remain responsive internally and externally, including returning phone calls and emails in a timely manner
- Ability to analyze situations and apply problem-solving techniques
- Ability to work in a team environment and under deadline pressure
- Excellent follow-up and follow-through skills
- Discretion and sound judgment in handling confidential information
- Must be flexible and able to adapt to changing schedules and priorities
Desired Qualifications
- Associate's or Bachelor's degree, or equivalent combination of education and experience, preferred
- exposure to or genuine interest in AI-assisted productivity tools
- Bilingual in English and Spanish is a plus
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