Administrative Coordinator
On-siteWashington, District of Columbia, United States or Washington, United States
Job Summary
Serve as the primary point of contact for clients via phone and email to respond to inquiries and requests. Enter and retrieve information from computer databases to update records, files, reservations, and guest inquiries. Prepare letters, memos, and documents using word processing and spreadsheet software while proofreading for accuracy. Operate standard office equipment, including point of sale systems, and transmit information via computer, mail, or facsimile. Welcome guests, acknowledge their needs, assist individuals with disabilities, and maintain professional appearance and confidentiality. Report accidents, injuries, and unsafe work conditions to the manager. Perform other reasonable duties as requested by Supervisors.
Required Qualifications
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Operate standard office equipment other than computers
- Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
- Transmit information or documents using a computer, mail, or facsimile machine
- Proofread and edit written information to ensure accuracy and completeness
- Enter and locate work-related information using computers and/or point of sale systems
- Enter and retrieve information contained in computer databases
- Update records, files, reservations
- Answer inquiries from guests
- Speak with others using clear and professional language
- Prepare and review written documents accurately and completely
- Answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with other employees and departments
- Support team to reach common goals
- Listen and respond appropriately to the concerns of other employees
- Report accidents, injuries, and unsafe work conditions to manager
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests' service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation
- Maintain confidentiality of proprietary information
- Protect company assets
- Ensure uniform and personal appearance are clean and professional
- Follow all company policies and procedures
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