Administrative Associate

Schedule clinic appointments, manage PCMM assignments, and edit outpatient clinic appointment recalls. Check patients in and out, verify insurance, and enter results into the Electronic Wait List. Input patient information into VISTA/CPRS, verify clinical reminders, and print medication lists for the following day. Answer phones and relay messages while maintaining patient confidentiality. Comply with all VA and company training requirements. Provide excellent customer service to veterans, colleagues, and clinic visitors.