Administrative Associate IV
$40,082–$40,082 year
On-siteCollege Station, Texas, United States
Job Summary
Manage the Ticket Request System by performing intake and expeditious assignment of work requests flowing through the Sustainable Transportation ticketing system. Answer the general Sustainable Transportation line, taking messages and relaying information to the appropriate individuals following departmental guidelines. Act as the liaison between Sustainable Transportation and UPD regarding information requests, specifically contacting UPD when electric micromobility devices are impounded to provide detailed information in case of theft. Perform other duties as assigned, including driving state vehicles to various parts of campus and complying with micromobility regulations. This security-sensitive role requires a valid driver's license and four years of administrative or ticket management experience.
Required Qualifications
- High school graduation or any equivalent combination of education and experience
- Four years of experience in administrative, clerical, ticket management, or general office work
- Valid driver's license to operate motor vehicles and a good driving record
- Ability to obtain State of Texas class 'C' vehicle operator's license within 30 days of employment
- Knowledge of types of micromobility
- Working knowledge of spreadsheet and word processing software programs
- Keyboarding skills
- Ability to identify work priorities
- Good organization and time management skills
- Adept at written, oral, and interpersonal communication
- Customer-service oriented
- Ability to multi-task and work cooperatively with others
- Security clearance eligibility (implied by 'security sensitive' and 'criminal history investigation')
Desired Qualifications
- Bachelor's degree
- Ticket system management experience
- Administrative experience
- Working knowledge of the university layout and building locations/identifiers
- Working knowledge of University SAP 24.01.99.M0.01 - Use of Personal Electric Vehicles and other Wheeled Forms of Transportation and Transportation Services micromobility regulations
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