Administrative Assistant
On-site · Saginaw, Michigan, United States
Job Summary
Administrative Assistant at a Michigan-based accounting/ advisory firm. Responsible for high-level client service and organizational support including calendar and event management, processing client engagements, and client relations. Supports CPA team with tax-return processing, electronic filing, document handling (W-2s, 1099s, 1095s, 8879s), monthly billing, accounts receivable, and office operations. Requires 2+ years in a professional services or public accounting environment, proficiency with MS Office and Adobe, ability to operate in a paperless setting, strong communication and confidentiality, and willingness to work on-site in Saginaw, MI.
Required Qualifications
- 2+ years’ experience in public accounting or other professional services office setting
- Notary Public preferred
- Proficient in MS Office (Excel, Word, Outlook, PowerPoint)
- Adobe
- Ability to operate in a paperless environment
- Coordinate administrative and operational functions for the team including managing calendars, taking phone calls, scheduling appointments and processing mail
- Provide outstanding client service through meetings, communication (via phone, email or in person), troubleshooting client questions and concerns, providing timely follow up and obtaining client signatures and approval
- Manage projects including planning and coordinating presentations, disseminating information and organizing company events
- Maintain client records including edits, updates and new client set up
- Provide quality control and tracking for client facing documents and ensure client confidentiality
- Manage the client engagement letter including distribution, tracking signatures, continual follow up and scanning
- Provide support for CPA’s including processing of client tax returns and financial statements
- Scan and assemble W-2s, 1099, 1095’s, tax returns, 8879’s, notices, statements and additional documents
- Assist in electronic filing of tax returns, acknowledgements and rejections; following up on pending e-file, transmission of tax returns and wrap up upon acceptance of return
- Assist the team with monthly billing procedures, reporting, accounts receivable and collections
- Maintain supplies including monitoring inventory and re-ordering
- Maintain the office environment
- Provide administrative support as well as back up functions for administrative colleagues throughout the firm as needed including phone coverage as well as sorting and process mail
- Understand and stay current on new technology
- Incorporate new techniques and ensure minimal disruptions to productivity
- Must have smart phone that can be used to dual authenticate login credentials at work
- Participate actively in all on-the-job and formal learning and development opportunities to understand role and responsibilities
- Ability to accept and adjust to changing priorities and circumstances
- Possess excellent decision-making ability
- Ability to deal sensitively with confidential material
- Outstanding verbal and written communication skills
- Excellent interpersonal skills
- Proficient knowledge and use of office technology and equipment
- Honesty and integrity
- Teamwork
- Ability to work in a team and take direction from multiple managers
- Take charge and action-oriented and persist until the task or job is completed
- Interest in community involvement
- Frequent use of hands, wrists, fingers associated with computer equipment
- Normal visual acuity, ability to talk and hear
- Occasionally lift and/or move up to 20 pounds
- On-site position
- Normal office environment
- May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment
- Our commitment is to continually invest in our people, both professionally and personally. That is why our benefits and perks go beyond industry standard.
Desired Qualifications
- Notary Public preferred
- 2+ years’ experience in public accounting or other professional services office setting
- Proficient in MS Office (Excel, Word, Outlook, PowerPoint)
- Adobe
- Experience operating in a paperless environment
- Strong client service and communication skills
- Ability to manage calendars, scheduling, and event arrangements
- Experience processing client engagements and client relations
- Knowledge of tax document handling (W-2s, 1099, 1095’s, 8879’s) and electronic filing
Additional Requirements
- Candidates must be legally authorized to work in the United States without sponsorship
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