Administrative Assistant - Utilities
On-siteNewberry, South Carolina, United States
Job Summary
Serve as the primary point of contact for utility customers via phone, email, and in person, assisting with service requests, account inquiries, and general utility questions. Process utility paperwork, maintain accurate customer and service records, and route work orders and service requests to appropriate utility personnel. Maintain front desk operations, perform data entry, filing, and scanning, and distribute departmental correspondence. Dispatch work orders to the field and support staff with assigned administrative tasks and special projects. This part-time position involves up to 20 hours per week with varying hours based on departmental needs.
Required Qualifications
- High school diploma or GED
Desired Qualifications
- Previous customer service or administrative experience
- Valid driver's license
- Ability to provide excellent customer service and communicate effectively with the public
- Knowledge of basic office practices and computer applications
- Ability to maintain accurate records and perform data entry with attention to detail
- Ability to work independently and maintain confidentiality
- Ability to multitask and prioritize duties in a fast-paced environment
- Working knowledge of Microsoft office, specifically, Word and Excel
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